Shipping
We currently ship within the United States (excluding US territories and APO/FPO/DPO addresses). We’re working on expanding our shipping options, so stay tuned for updates!
Shipping Methods
We offer Standard Shipping with a delivery timeframe of 5-8 business days after processing (typically 1-2 business days). Expedited shipping options might be available in the future.
Shipping Charges
We currently offer Free Standard Shipping on all orders within the USA.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. This information allows you to see the progress of your delivery.
Order Cancellation
You can cancel your order free of charge if it hasn’t shipped yet. If your order has been processed but not shipped, please contact us within 24 hours of receiving your confirmation email to request a full refund. Once an order enters transit, we cannot accept cancellation requests.
Address Change
If you entered an incorrect shipping address or need to change it, please contact us as soon as possible within 12 hours of placing your order. We’ll do our best to accommodate your request.
Contact Information:
- Email: support@modentiv.com
- Phone: +12673363100
- Address: 18374 Wright St, Omaha, NE 68130, USA